FAQs
What comes in the Box?
You will get the following:
- Crystal Ball
- Wood Base
- User Manual
- USB Port
Is this energy efficient?
Yes, with a wattage of 0-5W, this night light is energy efficient, making it an eco-friendly choice for your home.
How do I get in contact with you?
Please contact us at the following email address: setaspheres@gmail.com
Alternatively, please feel free to drop us a message on instagram
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
What if I don't receive my order?
If you don't receive your order within 20 days after shipping, you are eligible for a full refund.
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.